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The Box Office, St. John's, Smith Square, London SW1P 3HA
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Box Office
The Box Office is open for advance booking from 10am-5pm Monday to Friday or until 6pm on concert days. After 6pm the Box Office is open for personal callers for that evening’s concert only. For concerts on Saturdays, Sundays and Bank Holidays the box office opens one hour prior to the performance for personal callers for that concert only.
Booking fees by telephone £2.00 per transaction
(£1.50 to Friends of St. John’s).
Online £1.50 per transaction
Tickets may be booked...
In person at the Box Office.
By Post enclosing an SAE with applications. Please make cheques payable to 'St. John's, Smith Square'.
By Fax +44 (0) 20 7233 1618. Tickets will be held at Box Office for collection.
By Secure Online Booking at https://www.sjss.org.uk. Bookings can be made online up until two hours prior to a performance. We regret that subscription discounts are not available when booking online.
By telephone +44 (0) 20 7222 1061 during opening hours. Payment for reservations is required within three days.
By credit card over the phone or in person. We accept Mastercard, Visa and Maestro.
Ticket pricing
Ticket prices are usually based on one of three price structures according to the particular event. The number of ticket prices quoted after each concert in the diary section will determine the approximate location of the seat (see diagram).
Price structures are as follows:
| 4 price structure | Rows E-K top price | A-D & L-R 2nd price | S-X 3rd price |
| 3 price structure | Rows A-K top price | L-X 2nd price | |
| 2 price structure | Rows A-X top price |
The lowest price in each case applies to the unnumbered, unreserved side seats most of which have restricted or no view. This also applies to gallery seats (not shown on seating plan) - gallery seats are only available when all others have been sold.
Concessions are available for certain concerts for students, senior citizens, school children, disabled people (and companion) and registered unemployed upon presentation of the appropriate identification. Friends of St. John's and City of Westminster ResCard holders usually receive a 10% discount on a pair of tickets. NB As St. John's is an historic building, access is difficult. Please telephone the box office for details.
Party Bookings of 10 or more qualify for a 10% discount, subject to availability.
Unnumbered side seats, most of which have restricted sight-lines or no view, are for sale at the lowest price. Gallery seats, when available, are also unnumbered and have restricted or no view.
Hearing-Aid users: The hall is equipped with an induction loop system. (Switch hearing aids to T). Please advise box office when booking seats.
Visually impaired: A taped transcription of this diary together with information about concerts at other main London venues is available 6 weeks in advance of concerts. For more information, please call the Disability Resources Team on 020 8943 0022.
Latecomers are only admitted during a suitable pause in the performance.
Tickets cannot be exchanged or refunded.
Please note that babes in arms cannot be admitted to any concert except for child-friendly events, and we do not allow children under 5 into classical concerts, with the exception of concerts specifically for families. Children 5 years of age and over, accompanied and supervised by an adult, are welcome.
The right is reserved to substitute artists and to vary programmes if necessary and to cancel or abandon the performance for reasons beyond the Management's control without notice and without being liable to pay any person any compensation or damage whatsoever other than, at the Management's discretion, a possible percentage or maximum refund to the ticket holder of the value of the ticket.
St. John's, Smith Square Charitable Trust. Registered in England. Company number: 3028678 Registered Charity number: 1045390 General Manager: Paul Davies.
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