Booking Tickets

Tickets can be booked online up until two hours prior to a performance.

A Booking Helpline telephone service is available Monday - Friday, 10am-5pm for those without access to our online booking system on 020 7222 1061.

If you’d prefer to book in person, our Box Office counter is open Monday-Friday 10am – 5pm and on all concert days it is open from one hour before the concert start time through to 30 minutes after the beginning of the concert..

Booking fees: £3.00 per transaction (no charge to Patrons of St John's Smith Square).

We’re a cashless Box Office

Here’s why:

Safer for you and for our team
It greatly reduces the chances of mistakes

Smoother Service
Cash related bottlenecks can slow down the flow of service

More time to focus on people, not pennies
Time saved on cash management can instead be focused on our team and ensuring excellence 

We accept Mastercard & Visa credit and debit cards.

Tickets are accepted in paper or digital format. Digital tickets (E-Tickets) are available to either download to your device (mobile or tablet) or to print at home for presentation upon entering the auditorium.

Online bookings close two hours before the performance start time.

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Available Discounts

Concessions are available for certain concerts for students, senior citizens, school children, disabled people (and companion) and registered unemployed upon presentation of the appropriate identification.

Friends and Patrons of St John's receive a 10% discount on a pair of tickets to each concert.

Attending a concert

The Management reserves the right, in combination with any other statements or directives which may be shown on the E-ticket as or as displayed on the premises to:

  • Refuse the ticket holder admission to the premises. 

  • Refuse entry of and use on the premises of any camera or any form of audio or visual recording equipment. 

  • Request the ticket holder to leave the premises and to take any appropriate measure to enforce such a request. 

  • Delay entry of latecomers until a suitable break or interval in the performance/event if applicable. 

  • The right is reserved to substitute artists and to vary programmes if necessary.

  • Cancel or abandon the performance/event for reasons beyond its control without notice.

The right is reserved to substitute artists and to vary programmes if necessary and to cancel or abandon the performance for reasons beyond the Management's control without notice.

St John's Smith Square Charitable Trust. Registered in England. Company number: 3028678 Registered Charity number: 1045390